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Shipping & Returns

delivery

Receiving international orders take 4-8 business days. In general, the total processing time and transport are equal to the total delivery time. The processing time generally varies from 24 hours to 2 days. The processing time includes receipt of your order, transfer of information to the correct warehouse, packing and delivery item to. Upon completion of treatment, release begins. The shipping time is the courier transit time from the warehouse to your shipping address.

International Shipping

We provide express delivery with carton and confirmation insurance tracking. It usually takes 4-8 business days for delivery. 24-48 overtime for processing time and can take up to 48 additional hours in case we need to contact payment processor for verification of the credit card.

We will not be responsible for charging customs duties in each country. We take full price delivery for all returns and international trade. For packages unpaid or returned due to incomplete address, the actual shipping cost will be deducted from the refund.

If your order is not submitted in time, there may be delays due to processing compensation customized for your country. Do not hesitate to email us to help you find the package at any time.

Shipment tracking

Order tracking can be found in the My Account page or send a link tracking with the tracking number via email when the order was delivered. If your order is delayed, consider the following points: Delivery is only on weekdays, Monday to Friday.

Some parties that carriers do not collect or transport.

Please contact us for further assistance.

Return Policy

We strive to sell high quality products we hope you will enjoy using, but we also know that for some reason, there may be a time when you need to exchange or return something you've purchased. Be sure to read your records carefully before they are used or installed. We also recommend that you keep your receipt number or order, which is on the order confirmation or package delivery company, which may be required as proof of purchase for any questions after the sale.

If I change ...

Defective object

Items will be checked by our product evaluations team and if the item is considered defective due to manufacturing or material defects, our site will refund or replace without shipping costs. If not considered defective, will not qualify for an exchange or refund under this type of return.

exchange

All international returns should be returned within 30 days of receipt of the order. Shipping costs for international exchanges are charged to the customer (If the error was caused by us). All taxes, fees or taxes to be paid for re-items are solely responsible for the customer.

Directions for return

Follow the instructions below to return a product:

Please send us an e-mail to indicate the reason for the return on first, our support staff will provide the shipping address.

Be careful when packing and packing your products.

Attach a piece of paper containing the following information:

Our name is ordered on our website.

Order number

Enter the reason for returning the article

The e-mail address is ordered on our website.

Please put this paper, and the equipment to be returned in a package, and e-mail to us. Enter the tracking number when you have them sent back. We do not accept responsibility for returning goods lost during transportation. If you are interested, we recommend that you send the item by registered mail and keep proof of posting.

Solve the problem

If you have any questions, please feel free to contact us. We will process your request or complaint to respond as soon as possible.

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